Cookie and Privacy Policy


When you visit our website, we collect information about you that is used to adapt and improve our content and to improve the relevance of the advertisements that may be shown on the website and on the websites of our partners.

If you do not want information to be collected, you should delete your cookies and avoid using the website. Below you can find more details about the information we collect, the purpose of the collection and the third parties that have access to the information.


The website is owned and published by:

Unit 12, Galliford Road
Maldon CM9 4XD
Phone: +44 (0)1621 856611

Personal data and what we use it for


Personal data is any information that can be attributed to you to some extent. When you use our website, we collect and process a number of items of such data. This takes place e.g. through cookies during ordinary access to content, subscription to our newsletter, submission of a contact form, participation in a competition or survey, registration as a user or subscriber, other use of services or if you make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information relating to your computer, tablet or mobile phone, your IP address, geographical location, browser history and the pages you click on.

To the extent you provide explicit consent, and enter the information yourself, we also process: Your name, telephone number, e-mail address, address and company/organisation, as well as other information you explicitly and voluntarily provide. This would typically be in connection with the submission of requests via contact forms, when downloading material we make available to you or when subscribing to our newsletter.

The information we collect is stored and processed predominantly using Dantherm's CRM system.


The information is used to identify you as a user and to deliver the services you have requested, including to issue newsletters or respond to a request. We also use the information to optimise our services and content, including anonymised statistics and to display advertisements that we believe to have the greatest potential for being relevant to you on our websites and on the websites of our partners, e.g. as sponsored content on LinkedIn or in Google AdWords.


We have taken technical and organisational measures to prevent accidental or unlawful destruction, publishing, loss or degradation of your data, data from being disclosed to third parties, misused or otherwise processed in a manner that contravenes legislation.

Retention period

The information will be retained for the period permitted pursuant to legislation and we will delete data when it is no longer required. The retention period is dependent upon the nature of the information and the basis for storage. It is therefore not possible to provide a general timeframe for when data will be deleted.

If you subscribe to our newsletter, we will store and process information about you for this purpose until you decide to unsubscribe from the newsletter.

In the overview in the "Cookies" section below, you can find the lifespan of each cookie used by the website. You should be aware that the lifespan will be calculated from the time of your most recent visit to the website.

Forwarding of information

Data relating to your use of the website, the advertisements you are presented with and, if applicable, click on, geographical location, gender and age segment, etc., is disclosed to third parties to the extent such data is known. You can see which third parties these are in the "Cookies" section below. The information is used for targeted advertisements.

In certain cases, information may be disclosed to other companies within the Dantherm Group or to resellers of Dantherm Group products. Such data may include the contents of contact forms, for the purpose of providing you with the best possible service from the most appropriate geographical location.

We also use a number of third parties for the storage and processing of data. These third parties process information on our behalf only and cannot use the data for their own purposes.

The disclosure of personal information such as names, e-mail addresses, etc., will take place only with your consent. We only use data processors in the EU or in countries that can adequately protect your data.

Your rights

You have a right to find out which personal data we process about you. You can also object to the use of your data at any time. You may also withdraw your consent to our processing of your data. If the data we process about you is wrong, you are entitled to request correction or deletion of the data. Such a request can be made to: If you wish to complain about our processing of your personal data, you may also contact the Danish Data Protection Authority.


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